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HR Blog Watch: The Key to Great HR? It's All About Great Customer Service

Each month we will feature a blog post from some of the sharpest HR minds in the industry. This month we are featuring Ron Thomas.

Ron Thomas is Director, Talent and Human Resources Solutions at Buck Consultants (a Xerox company). He is certified by the Human Capital Institute as a Master Human Capital Strategist (MHCS) and Strategic Workforce Planner (SWP). He's worked in senior-level HR roles with Martha Stewart Living and IBM. Ron serves on the Harvard Business Review Advisory Council, McKinsey Quarterly Executive Online Panel, and the Human Capital institute's Expert Advisory Council on Talent Management Strategy. He also serves as a Faculty Partner and Executive Facilitator at the Human Capital Institute. Contact him at, or on Twitter at

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When I Grow Up

Why do you love HR? We'll bet it's not for the same reasons as these kids! Enjoy a little tongue-in-cheek humor, courtesy of

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Feel Free to Stop Caring About These 10 Things

You only have so many hours in a day. Get a little of your precious time back by filing these 10 things in your "couldn't care less" folder!

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Looking for better solutions to your toughest HR challenges? Invite us in for a brainstorming session! Let's put our heads together and "push the boundaries" a little. We'll help you develop a fresh approach to resolve your workforce issues.

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